In most cases, you won’t need to change your network configurations because Google Nest Wifi and Google Wifi use DHCP, a common internet connection protocol, by default.
You may need to adjust the WAN settings in the Google Wifi app:
If your Internet Service Provider (ISP) requires a different protocol than DHCP like PPPoE or uses Static IPs.
If you’ve recently made changes to your network settings and now you can't get online.
DSL and Fiber internet users
You may need to enter a PPPoE account name and password before the modem allows the Nest Wifi router or a primary Wifi point to access the internet. You can do this in the Google Wifi app's WAN settings.
If you don’t know your PPPoE information, contact your ISP. Having trouble? Learn how to fix PPPoE issues during setup.
If you receive a static IP through your ISP, enter your static IP information in the
WAN settings of the Google Wifi Router. Your ISP should be able to provide this information.
If you have questions or need any assistance troubleshooting, just visit: